Haulaway Container Storage (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, including our website, mobile applications, and container storage services (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, payment information, driver’s license, or other identifiers you provide.
- Account Information: Login credentials, service history, and customer support inquiries.
- Transaction Information: Payment records, rental agreements, invoices, and billing history.
- Device & Usage Information: IP address, browser type, operating system, and interactions with our website or mobile app.
- Location Information: If you use features that require location data (e.g., GPS-enabled container tracking).
2. How We Use Your Information
We use your information for purposes including:
- To provide, operate, and manage our storage services.
- To process payments and complete transactions.
- To communicate with you about your account, services, and promotions.
- To improve and personalize our Services.
- To ensure the security of our facilities, website, and systems.
- To comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties that help us with payment processing, IT support, customer service, or marketing.
- Legal & Compliance: If required by law, regulation, subpoena, or court order.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.
6. Your Privacy Choices
Depending on your location, you may have rights regarding your personal information, including:
- Accessing or requesting a copy of your data.
- Updating or correcting your information.
- Requesting deletion of your data.
- Opting out of marketing communications.
To exercise these rights, contact us at the email below.
7. Cookies & Tracking Technologies
We may use cookies, beacons, and similar technologies to improve user experience, analyze traffic, and personalize content. You can control cookies through your browser settings.
8. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those third parties.
9. Children’s Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with a revised “Effective Date.”
11. Contact Us
If you have questions about this Privacy Policy or our practices, please contact us.
